When I try to activate Final Draft on my Mac, I get this: "Activation server failed with the following error message: Error:[0, 0, 0]***Error code was: 0"
After I enter my Final Draft Customer Number and click Activate, I get a message saying Invalid Customer Number
When I try to save a PDF on Final Draft 13 on my Mac, nothing happens.
When I try to sign in to Final Draft 13, I'm getting an error message that says "LICENSE NOT AVAILABLE, PLEASE CHECK WITH YOUR ADMIN"
On Final Draft 12/13 on Windows, I can't see the down arrow on the scrollbar.
When I try to sign in to Final Draft 13, the sign-in page keeps loading but never signs in.
On Windows, my Final Draft script page looks weird or distorted when I use multiple monitors.
On Mac, when I try to sign in to Final Draft 13, I get a blank white screen and can't type anything in.
Can I change the Final Draft menus or UI to French/Spanish/Chinese/another language?
I'm getting an error 1310 or error 1304 when I try to update Final Draft 13 on Windows.

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When I try to sign in to Final Draft 13, I'm getting an error message that says "LICENSE NOT AVAILABLE, PLEASE CHECK WITH YOUR ADMIN"

March 10, 2025 22:35

This error means that your email address is not associated with a Final Draft 13 license. Please confirm that you have purchased Final Draft 13. If you own a previous version of Final Draft, then you are not entitled to use Final Draft 13 without purchasing an upgrade. Here are the steps to purchase an upgrade.

If you are certain you own a Final Draft 13 license, please verify the email address you used to create your Final Draft 13 account upon purchasing your license. If you're sure that email address is right, please contact our support team with your order number by clicking here.

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