When I try to activate Final Draft on my Mac, I get this: "Activation server failed with the following error message: Error:[0, 0, 0]***Error code was: 0"
After I enter my Final Draft Customer Number and click Activate, I get a message saying Invalid Customer Number
Every time I open the program a TV template opens instead of a blank screenplay template.
When I try to save a Final Draft file on Mac, I get an error message saying that the file name is invalid.
How do I delete the Final Draft preferences file on a Mac?
When I work on a script on a Mac with two monitors, then open that script on a Mac with one monitor, I can't see the document.
Text in index cards is too big or too small.
When I make changes in a character report, the changes don't appear in the script.
When I open a script I received, there's nothing but question marks on the page and the Beat Board has empty Beats
When I double-click on a Final Draft script icon, I get a message that says "There was a problem sending the command to the program" and then the script opens.

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In a collaboration session, I can't access the Beat Board, index cards or other views of the script, and some icons and menu items are greyed out.

June 18, 2024 16:55
Updated

Final Draft's collaboration system doesn't support Speed or Normal view, Index Cards or Scene View and you can't use the Beat Board in collaboration in FD11.

However, you and your colleagues can collaborate on the Beat Board with Final Draft 13.

For information on upgrading to Final Draft 13, click HERE.

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https://fd.support/3NfzB04

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