As part of Final Draft 13, we have upgraded authentication procedures. Instead of receiving a personal Customer Number that needs to be kept track of, users now log in with a username and password. If the password is ever lost, it can be easily reset by the user. This has a couple of advantages:
- Over the years, we’ve found that authentication is by far one of the parts of using Final Draft that causes the most confusion and stress for writers. With FD13, we’re now using the same procedure that the majority of software uses, so users will hopefully find logging into Final Draft to be a familiar and easy experience going forward.
- When users had had issues with activation, they could only get personal help from the help line. With the reset password feature, writers can now buy FD13, move from one device to another, and solve minor issues themselves, 24/7. No phones necessary!
- Tying authentication to an email address instead of a Customer Number is much more secure, and protects users from theft or unauthorized access.
- Without getting too technical - switching to this mode of logging in lets our engineers start to build some more cool features going forward that people have been asking for. We’re dedicated to continuing to bring you tools that make writing even more productive, satisfying, and fun.