To ensure that a user will always have access to a seat even if they're not currently signed in, you can "Reserve" a seat for them. This will ensure that their seat is available even if every other seat has been taken by a signed-in user.
To reserve a seat:
1. Log into your OrgAdmin portal at https://licensing.finaldraft.com/orgadmin/
2. Go to the "Users" tab in the left hand column.
3. Locate the User you'd like to reserve a seat for and click the three dots all the way to the right of their name, then select Licenses:
4. In the new window that opens, click "Reserve" next to the license in question (you probably just have one), then click Save.
5. The license will now be reserved.
If you'd like to release the license and have it no longer be reserved, follow the same steps, but instead click "Release," then click Save.