NOTE: Final Draft 13 does not use Customer Numbers.
In the program:
Mac: Go to the Final Draft menu at the upper left and choose About Final Draft.
Windows: Go to the Help menu at the upper right and choose About Final Draft.
If it's not in the program under About Final Draft:
- FD12 / 11 / 10 download: In the emailed receipt.
- FD12 / 11 / 10 gift card: On the back (after the coating has been scratched off).
The number looks like this: K or E or XFD?-AB1C-AO1A-OABC-ABCD.
Your Customer Number is required for ALL customer support correspondence and is your proof of ownership of the Final Draft license. Make sure to write it down on paper and keep it in several different safe places.
FINAL DRAFT VERSIONS NO LONGER SUPPORTED:
Final Draft 9:
Open Final Draft and go to Help > Get Help (Windows) or the Final Draft menu (upper left corner) > About Final Draft (Mac).
- FD9 box: On the back of the QuickStart guide.
- FD9 download: In the emailed receipt.
The number looks like this: 9FD?-AB1C-AO1A-OABC-ABCD.
OR open Final Draft and go to Help > Get Help (9.0.6 and later) or Help Customer Support (9.0.5 and earlier).
- FD8 box: On the pink sheet in the disk case.
- FD8 download: In the emailed receipt.
The number looks like this: 8FD-123-456-789-123.
OR open Final Draft and go to Help > Customer Support.
- FD7 box: On the CD-ROM jacket or on the back of the "Getting Started" booklet.
- FD7 download: In the emailed receipt (most likely from The Writers Store).
The number looks like this: 7FD-123-456-789-123.
OR open Final Draft and go to Help > Customer Support.
- FD6: On the registration card in the box. The number looks like this: FD6-123-456-789-123.
OR open Final Draft and go to Help > Technical Support.
- FD5: On the registration card in the box. The number looks like this: FD5-123-456-789-123 or FDU-012-345-678-109.
OR open the program and go to Help > Technical Support (Windows) or Apple menu > About Final Draft Support (Mac).
- FD4: You may or may not have a Customer Number. Only if you received the program on CD would you have a number; if you have a CD your Customer Number looks like this: FDM-123-456-7890 (Mac) or FDW-123-456-7890 (Windows). It would be on the registration card in the box and on a sticker on one of the covers of the manual.
- FD3 / 2 / 1: Did not ship with Customer Numbers.
INSTANT EMAIL-BACK SERVICE
If you're registered with FD12- FD7 but can't find your Customer Number, click HERE.
10055
https://fd.support/42z3i0h