If you can't find an answer to your question in the Knowledge Base or in the User Guide, you can contact us via our chatbot or via email at www.finaldraft.com/support . You should receive a response within one business day at the latest.
In order for us to quickly solve your issue, please give us as much computer information as possible and describe your issue in as much detail as you can. Even if you think something is irrelevant, it may be useful to the technician trying to solve the problem.
Technical support is available to registered users of Final Draft 13 / 12 / 11 / 10 and the Go and Mobile apps for iOS.
NOTE: Activation service for Final Draft 9 has been discontinued and this version of Final Draft is no longer activatable (or re-activatable) to run in full mode on any computer. The program will continue to work but only on a computer that is already activated and only if nothing is done to the computer that will deactivate it (such as an OS upgrade or a replacement hard drive).
Technical support (chat and email) for Final Draft 9 and older is no longer available.
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https://fd.support/3NgXZOH