This is a known issue that we're working on fixing. In the meantime, if you uninstall Final Draft 13, then reinstall it from the links here, it will fix the issue and not affect any of your saved work.
Articles in this section
- When I try to activate Final Draft on my Mac, I get this: "Activation server failed with the following error message: Error:[0, 0, 0]***Error code was: 0"
- After I enter my Final Draft Customer Number and click Activate, I get a message saying Invalid Customer Number
- I want to type a lowercase "i", but Final Draft keeps correcting it to an uppercase "I."
- When I quit Final Draft 13 on my Mac, I get a message that says "Final Draft Quit Unexpectedly."
- I just updated Final Draft 13 to 13.2.2 and now it won't open.
- When I try to save a PDF on Final Draft 13 on my Mac, nothing happens.
- When I try to sign in to Final Draft 13, I'm getting an error message that says "LICENSE NOT AVAILABLE, PLEASE CHECK WITH YOUR ADMIN"
- On Final Draft 12/13 on Windows, I can't see the down arrow on the scrollbar.
- When I try to sign in to Final Draft 13, the sign-in page keeps loading but never signs in.
- On Windows, my Final Draft script page looks weird or distorted when I use multiple monitors.