Please give us as much computer information as possible and describe your issue in as much detail as you can. Even if you think something is irrelevant, it may be useful to the technician trying to solve the problem.
We offer live chat from 8:30AM to 5:30PM (PST) Mon. - Fri. (data rates may apply).
The number for telephone support is 1-818-906-8930. This service is available 8:30AM to 5:30PM (PST) Mon. - Fri. (carrier rates may apply).
If you call us, please have your Customer Number ready and your computer turned on.
Technical support is available to registered users of Final Draft 12 / 11 / 10 and the Go and Mobile apps for iOS.
NOTE: Activation service for Final Draft 9 has been discontinued and this version of Final Draft is no longer activatable (or re-activatable) to run in full mode on any computer. The program will continue to work but only on a computer that is already activated and only if nothing is done to the computer that will deactivate it (such as an OS upgrade or a replacement hard drive).
Technical support (phone, chat and email) for Final Draft 9 and older is no longer available.