This error message is the result of a failed connection between your computer and the activation server. There are several possible causes and they are external to Final Draft.
- If you have Windows, create a new user account on the computer. Log in to this new account and try activating; once Final Draft is activated for this account it will be activated for all accounts on this computer. (This scenario was more common on older operating systems such as XP and Vista.)
- If you have Mac, restart your computer and try to activate. If this doesn't work, go to System Preferences > Security and Privacy > General, select Allow Apps Downloaded from Anywhere (you may need to enter your computer's admin password), and try to activate.
- You may get this message if you are trying to activate via a public wifi network (i.e. while you're in a coffee shop) or via a company network with a high level of security. These network environments may not allow an activity like activation. Try to activate from a home internet connection.
- If you are using your operating system's firewall, check its documentation for help on turning it off temporarily. If you are running an anti-virus, an anti-malware or other security program, turn it off or temporarily disable it and try activating Final Draft.
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https://fd.support/3NjAeWc