Support Center > Knowledge Base> Category: Activating / Deactivating
Category: Activating / Deactivating
29 Articles
Orange arrow When I try to activate Final Draft 10 / 9 on my Mac, I get this: "Activation server failed with the following error message: Error:[0, 0, 0]***Error code was: 0”

26678 views
  Follow these steps to remove the activation files from your computer: Close Final Draft, if it's open; Open a Finder window, click Go from the menu bar at the top of your screen and click Computer; Open Macintosh HD > Library > Preferences > FLEXnet Publisher > FLEXnet; (NOTE: I...
Tagged: flexera, 000


Orange arrow Can I still authorize Final Draft Draft 6 / 5 / 4 even though your company no longer supports it?

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  No, FD6, FD5 and FD4 are all over ten years old, are officially retired and Final Draft, A Cast & Crew Company, no longer offers support, authorizations, CDs or key disks for them. If your computer was not authorized before December 23rd, 2009, you will have to insert your CD each time you wan...
Orange arrow Final Draft 8 keeps prompting me to activate on Mac OS 10.10 (Yosemite) or 10.9 (Mavericks).

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  OS X 10.10 (Yosemite) and 10.9 (Mavericks) will cause Final Draft 8.0.1 to prompt you to activate every time it's opened even though it was successfully activated previously. To fix this issue, download and install version 8.0.3.1. It will overwrite your existing installation and once it's install...
Tagged: update


Orange arrow How do I manually deactivate Final Draft 7 or AV2.5x?

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  All support for Final Draft 7 and older and AV2.5x, including software activation and deactivation, has been discontinued....
Orange arrow How do I deactivate Final Draft 8?

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  To deactivate Final Draft 8: Open the program and go to Help > Deactivate. If you have an internet connection, choose Online Deactivation. The program will connect to our system and the activation will be taken off the computer and placed back into your account on our server. You can use this s...
Orange arrow How do I deactivate my software?

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  For instructions on deactivating FD10 / 9, click HERE. For instructions on deactivating FD8, click HERE. NOTE: All support for Final Draft 7 and older, including software activation and deactivation, has been discontinued....
Orange arrow On how many computers can I activate Final Draft 10 / 9?

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  You can install Final Draft 10 / 9 on as many computers as you want. Two of these can be activated at a given time. You can activate two Macs, two PCs or one of each -- it doesn't matter. If you have more than two computers on which you'd like to run Final Draft, you can either deactivate one comp...
Orange arrow I didn't get a chance to deactivate. How can I get my activation back?

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  If for some reason you weren't able to deactivate your copy of Final Draft software (hard drive crash, reformat, etc.) you can call the activation line at 818-789-6281 for a replacement activation. You can also click either the Chat with a Technician (8:30AM to 5:30PM Mon. - Fr. (PST) or the Email...
Orange arrow How do I activate Final Draft 8?

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  Final Draft 8 has a streamlined system that enables you to activate your computer quickly via the web or by using our free live phone service. When you launch the program for the first time, you will be prompted to enter your 8FD Customer Number. If you don't enter your Customer Number and choose ...
Orange arrow How is the Final Draft 10 / 9 activation process different from Final Draft 8's?

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  Final Draft 10 / 9 requires an internet connection during activation. Final Draft 10 / 9 cannot be activated manually with Challenge and Response Codes or deactivated manually with a Deactivation Code....
Orange arrow How do I deactivate Final Draft 10 / 9?

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  To deactivate Final Draft 10 / 9, you must have an internet connection. Open the program and go to Help > Deactivate. If you have any unsaved work, you will be prompted to save it before deactivating. Choose Deactivate. The program will connect to our server and the activation will be removed ...
Orange arrow Final Draft 10 / 9 won't let me type anything and almost all of the menu commands are greyed out.

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  The program is in Reader mode and needs to be activated. Go to Help > Activate and enter your FD10 / 9 Customer Number (note that it cannot be a Trial number, which starts with XFDT / 9FDT). Click Activate and once the activation is complete, all program functions will be enabled. See also: Af...
Orange arrow How do I manually activate Final Draft 8?

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  If Final Draft is not activated when you open it, you'll be prompted to activate; choose Activate Now. If your computer does not have internet access, choose Manual Activation. You'll see a screen with a 6-digit Challenge Code. >>>> DO NOT CLOSE THIS SCREEN UNTIL...<<<< ...
Orange arrow How do I activate Final Draft 7 online?

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  It is no longer possible to activate Final Draft 7. All support, including software activation, has been discontinued....
Orange arrow After I enter my Final Draft 10 / 9 Customer Number and click Activate, I get a message saying the number is invalid.

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  If you're copying the Customer Number from the purchase email (or some other place), it's possible that you have inadvertently included a blank space before or after the number. This will cause the program to read the number incorrectly. Re-copy only the number -- no extra spaces before or after --...

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