Support Center > Knowledge Base> Category: Activating / Deactivating
Category: Activating / Deactivating
25 Articles
Orange arrow When I try to activate Final Draft on my Mac, I get this: "Activation server failed with the following error message: Error:[0, 0, 0]***Error code was: 0”

58257 views
  Follow these steps to remove the activation files from your computer: Close Final Draft, if it's open; Open a Finder window, click Go from the menu bar at the top of your screen and click Computer; Open Macintosh HD > Library > Preferences > FLEXnet Publisher > FLEXnet; (NOTE: I...
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Orange arrow How do I manually deactivate Final Draft 7 or AV2.5x?

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  All support for Final Draft 7, including software activation and deactivation, has been discontinued. You may find solutions to problems in the online knowledge base or in the PDF manual found on the installation CD....
Orange arrow On how many computers can I activate Final Draft?

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  You can install Final Draft on as many computers as you want. Two of these can be activated at a given time. You can activate two Macs, two PCs or one of each -- it doesn't matter. If you have more than two computers on which you'd like to run Final Draft, you can permanently or temporarily deacti...
Orange arrow How do I deactivate Final Draft 8?

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  To deactivate Final Draft 8: Open the program and go to Help > Deactivate. If you have an internet connection, choose Online Deactivation. The program will connect to our system and the activation will be taken off the computer and placed back into your account on our server. You can use this s...
Orange arrow I didn't get a chance to deactivate. How can I get my activation back?

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  If for some reason you weren't able to deactivate your copy of Final Draft software (hard drive crash, reformat, etc.) you can call the activation line at 818-789-6281 for a replacement activation. You can also open a live chat with a technicaan (8:30AM to 5:30PM Mon. - Fr. (PST) or send us an ema...
Orange arrow How do I activate Final Draft 8?

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  Final Draft 8 has a streamlined system that enables you to activate your computer quickly via the web or by using our free live phone service. When you launch the program for the first time, you will be prompted to enter your 8FD Customer Number. If you don't enter your Customer Number and choose ...
Orange arrow Final Draft won't let me type anything and almost all of the menu commands are greyed out.

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  The program is in Reader mode and needs to be activated. Go to Help > Activate and enter your Customer Number (note that it cannot be a Trial number, which starts with EFDT / XFDT / 9FDT). Click Activate and once the activation is complete, all program functions will be enabled. For further ass...
Orange arrow How do I deactivate Final Draft?

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  To deactivate Final Draft, you must have an internet connection. Open the program and go to Help > Deactivate. If you have any unsaved work, you will be prompted to save it before deactivating. Choose Deactivate. The program will connect to our server and the activation will be removed from th...
Orange arrow How do I manually activate Final Draft 8?

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  If Final Draft is not activated when you open it, you'll be prompted to activate; choose Activate Now. If your computer does not have internet access, choose Manual Activation. You'll see a screen with a 6-digit Challenge Code. >>>> DO NOT CLOSE THIS SCREEN UNTIL...<<<< ...
Orange arrow How do I deactivate Final Draft?

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  An intenet connection is required to deactivate Final Draft. Open the program and go to Help > Deactivate. The program will connect to our system and the activation will be taken off the computer and placed back into your account on our server....
Orange arrow How do I activate Final Draft 7 online?

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  All support for Final Draft 7, including software activation, has been discontinued. You may find solutions to problems in the online knowledge base or in the PDF manual found on the installation CD....
Orange arrow After I enter my Final Draft Customer Number and click Activate, I get a message saying the number is invalid.

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  If you're copying the Customer Number from the purchase email (or some other place), it's possible that you have inadvertently included a blank space before or after the number. This will cause the program to read the number incorrectly. Re-copy only the number -- no extra spaces before or after --...
Orange arrow How do I manually deactivate Final Draft 8?

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  If you need to deactivate Final Draft 8 manually, open the program and go to Help > Deactivate > Manual Deactivation. Click through the screens until you're given a Deactivation Code. Write this number down. Email the Deactivation Code to us or Open a chat with us and give the Deactivatio...
Orange arrow How do I activate Final Draft 7 or AV2 manually?

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  All support for Final Draft 7, including software activation, has been discontinued. You may find solutions to problems in the online knowledge base or in the PDF manual found on the installation CD....
Orange arrow Will reformatting my hard drive affect my FD8 activation?

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  Reformatting your hard drive will KILL your FD8 activation. Deactivate your hard drive before you reformat. To deactivate, open Final Draft, go to Help > Deactivate. Follow the onscreen instructions for the on-line or manual steps. Defragmenting your drive should not affect your activation. IM...

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