Support Center > Knowledge Base> Category: Email
Category: Email
11 Articles
Orange arrow Can I e-mail a portion of my script rather than the whole thing?

4846 views
  Since the only thing you can attach to an email is a whole file, you will need to create a new file that has only the pages you want. Simply copy and paste the pages you want into a new document, name it something like Myscript Pages 25-35 and save it. If you need the correct page numbers in the n...
Posted in: Email
Tagged: PDF, email


Orange arrow When I email my script to someone, why can't they open it?

9336 views
  First, the recipient needs Final Draft installed on his/her computer. If it's not, they can download the free FD10 Trial, HERE, which will act as a reader. The other option is to save the file as a PDF; the command is File > Save as PDF. If you have FD 9 / 8 and your colleague has FD 7 / 6 / 5,...
Posted in: Email

Orange arrow Final Draft 8's E-mail command doesn't work on my Mac.

4748 views
  Final Draft 8 was designed to work only with MacMail and Entourage and one or the other must be set as the default email client. If you use another email program (including and especially web-based email programs such as Gmail, Hotmail or Yahoo), you will have to attach the Final Draft file to it o...
Posted in: Email
Tagged: FD8, email


Orange arrow How do I compress a file before I email it?

5508 views
  On Windows 8 / 7 / Vista / XP, right-click on the file and choose Send To > Compressed (Zipped) Folder. You will see a compressed copy of the file in the same folder as the original; attach the copy to the email. On Mac OS X 10.10 (Yosemite) / 10.9 (Mavericks) / 10.8 (Mountain Lion) / 10.7 (L...
Posted in: Email
Tagged: email


Orange arrow When I double-click on a script in an email, it says it's read-only.

5445 views
  The workaround for this is simple: Drag the file out of the email onto your desktop or right-click > Save As and save it to a place on your computer. Once it's been saved out of your email program, it should be fully accessible and that error message won't come up anymore. If this doesn't work:...
Posted in: Email, Error Messages

Orange arrow I need to e-mail part of my Final Draft script as a Word file.

6474 views
  Create a new Final Draft document. Copy and paste the pages you want to e-mail into the new document. Go to File > Export (FD10 / 9) or File > Save As (FD 8 / 7). Change Files of Type or Format to RTF and name the file. Click Save. These steps will save the pages as an RTF file that can...
Orange arrow I'm having problems e-mailing files using Yahoo, Hotmail, AOL web or other web-based email programs.

5566 views
  The issue is not that Final Draft is incompatible with Hotmail, Yahoo!, etc. The issue is with Hotmail (or any free web-based e-mail like Yahoo, etc.) and formatted files. While web-based e-mail is great for standard e-mailing, there's a reason it's free. Although most free e-mail services and serv...
Posted in: Email
Tagged: email


Orange arrow My email program thinks a Final Draft file is a virus and won't accept it.

3635 views
  Due to antivirus and security functions implemented by many internet service providers (ISPs) and web-based email programs, you may find that the ISP or the email program thinks your script file is a virus and won't let you attach it, or else renders it unopenable on the recipient's computer. There...
Posted in: Email

Orange arrow How can I keep the text formatted in the body of an e-mail message?

4414 views
  With the file open in Final Draft, go to File > Export (FD10 / 9) or File > Save As (FD8 / 7); Select Rich Text Format (RTF) under Format (Mac) or Save As Type (Win); Save the file; Open the RTF file in Microsoft Word or another word processing program that recognizes RTF; Highlight all o...
Posted in: Email

Orange arrow I use AOL and I can't open a Final Draft 10 / 9 / 8 file that's been e-mailed to me.

3555 views
  Testing has shown that AOL email inserts code into the body of the file it's sending or receiving. This is not limited to Final Draft files, it does this with other file types as well. This inserted code may not be harmful to other kinds of files but it renders a Final Draft 10 / 9 / 8 file unopen...
Posted in: Email

Orange arrow I use iTools for email and can't e-mail through Final Draft.

4834 views
  An iTools email account requires authentication to send or receive email. Just as you have to provide a valid username and password to check your email, you also have to provide the same name and password to send email. Final Draft has no way to get the user name and password from the system to pro...
Posted in: Email
Tagged: email



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