Support Center > Knowledge Base> Article: Can I put someone else on my account so they can get support?

Can I put someone else on my account so they can get support?

Article ID: 893 Email Print
Question
Can I put someone else on my account so they can get support?

Answer

No. Final Draft is single-user license software. If your name is the one on the account, you're the sole owner and the only person who can get support.

It doesn't matter

  • what your relationship to that person is;
  • whose computer it is;
  • where the computer is;
  • who paid for the software;
  • who does more of the writing;
  • if you're working on scripts together.

We support one individual per license.

Final Draft 8 only:  If the wrong name is on the account, click HERE for the Transfer of Ownership form. When it's completed by the person relinquishing ownership of the license and the person recieving ownership and sent to us, the old name will be removed and the other person's inserted. From that point forward the other person will be the sole owner of the software.

NOTE: Ownership of a Final Draft 10 or 9 license may not be transferred.


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Article Details
Views: 6021 Created on: Dec 28, 2009
Date Updated: May 26, 2017

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