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I have an 8FD-999 Customer Number and I can't activate online.

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Question
I have an 8FD-999 Customer Number and I can't activate online.

Answer

Computers running Final Draft 8 software as part of a multiple-user site license (an 8FD-999 Customer Number) cannot be activated or deactivated with the online Activate or Deactivate commands under the Help menu.

The only way multiple-user site license seats can be activated or deactivated is when the administrator of the license goes to the Remote Activation page and logs in. There, he or she will be able to manually activate and deactivate any and all seats of Final Draft without needing to contact us.

A full set of instructions for site license administrators is HERE.


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Article Details
Views: 4860 Created on: Dec 28, 2009
Date Updated: Apr 14, 2015

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