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I have an 8FD-888 Customer Number and I can't activate online.

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Question
I have an 8FD-888 Customer Number and I can't activate online.

Answer

Computers running Final Draft 8 software as part of a Keyserver license (an 8FD-888 Customer Number) cannot be activated or deactivated with the online Activate or Deactivate commands under the Help menu.

When keyserver seats of Final Draft 8 are opened they connect to the Keyserver application on the server and receive a temporary activation automatically.

If the administrator of a Keyserver license has computer asking to be activated when it's launched, it does not have a Keyserver Customer Number embedded in the program. Click HERE for information on how to change the number.

More instructions for site license administrators are HERE.


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Views: 6372 Created on: Dec 28, 2009
Date Updated: Apr 10, 2015

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