Support Center > Knowledge Base> Article: When I try to install FD8 on my Mac, the installer quits after I enter my Mac password.

When I try to install FD8 on my Mac, the installer quits after I enter my Mac password.

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Question
When I try to install FD8 on my Mac, the installer quits after I enter my Mac password.

Answer

If you had a previous version of Final Draft on the computer, it's possible that the operating system is not allowing the installer to overwrite a locked copy of the Courier Final Draft font that's already there.

Go to Macintosh HD > Library > Fonts to see if the Courier Final Draft font is there. If it is, right-click or Control+click it and choose Get Info. At the bottom right of this information window, see if the gold padlock icon is locked. If it is, click it to unlock it (you may be asked for your Mac password again). Once this font is unlocked, try installing Final Draft again.

IMPORTANT: Live technical support (phone, chat, email) for Final Draft 8 will end on December 31, 2017. You will still be able to find information and solutions in this knowledge base, in the online troubleshooter and in the FD8 User Guide.


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Article Details
Views: 4842 Created on: Dec 28, 2009
Date Updated: Oct 03, 2017
Posted in: Installing

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