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I'm using someone else's copy of Final Draft. Can I get support?

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Question
I'm using someone else's copy of Final Draft. Can I get support?

Answer

If you're using your

  • aunt's
  • boyfriend's
  • brother's
  • business partner's
  • cousin's
  • dad's
  • daughter's
  • ex-spouse's
  • fiancee's
  • girlfriend's
  • mom's
  • neighbor's
  • professor's
  • roommate's
  • sister's
  • son's
  • student's
  • uncle's
  • very best friend's
  • writing partner's

copy of Final Draft, you're not eligible for support. Only the person whose name is on the license is eligible for support, whether over the phone, via email or via chat. If you don't see on this includes-but-is-not-limited-to list the person whose Final Draft you're using, you still won't be able to get support. If their name is on the license and it should be your name there, please contact us.

NOTE:  Live technical support for Final Draft 8 has been discontinued.  All forms of support for Final Draft 7 and older, including software activation, has been discontinued. You may find solutions to problems in the online knowledge base or in the PDF manual found on the installation CD.


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Article Details
Views: 7179 Created on: Dec 28, 2009
Date Updated: Mar 09, 2018
Posted in: Getting Help

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