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How can I contact Final Draft Customer Support?

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Question
How can I contact Final Draft Customer Support?

Answer

If you can't find the answer to your question in the Knowledge Base or in the manual, you can submit a question to us through the free email service.

Please give us as much computer information as possible and describe your issue in as much detail as you can. Even if you think something is irrelevant, it may be useful to the technician trying to solve the problem.

We offer live chat from 8:30AM to 5:30PM Mon. - Fri. (PST).

The number for telephone support is 1-818-906-8930. This service is available 8:30AM to 5:30PM Mon. - Fri. (PST).

If you call us, please have your Customer Number ready and your computer turned on.

NOTE: All support for Final Draft 7, including software activation, has been discontinued. You may find solutions to problems in the online knowledge base or in the PDF manual found on the installation CD.


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Article Details
Views: 6643 Created on: Dec 28, 2009
Date Updated: Jun 14, 2017
Posted in: Getting Help

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