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How can I contact Final Draft Customer Support?

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Question
How can I contact Final Draft Customer Support?

Answer

If you can't find the answer to your question in the Knowledge Base or in the manual, you can submit a question to us through the free email service - click the link on the left side of this page.

Please give us as much computer information as possible and describe your issue in as much detail as you can. Even if you think something is irrelevant, it may be useful to the technician trying to solve the problem.

We offer live chat from 8:30AM to 5:30PM Mon. - Fri. (PST) - click the link on the left side of this page.

The number for telephone support is 1-818-906-8930. This service is available 8:30AM to 5:30PM Mon. - Fri. (PST).

If you call us, please have your Customer Number ready and your computer turned on.

NOTE: Live support for Final Draft 7 has been discontinued. You will still be able to install, activate and use FD7 on appropriate computers but email, chat and telephone support is no longer available. Live activation assistance will be available via phone (818-789-6281) and email and chat (links on the left side of this page) until June 14, 2017.


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Article Details
Views: 6021 Created on: Dec 28, 2009
Date Updated: Apr 13, 2017
Posted in: Getting Help

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