Support Center > Knowledge Base> Article: I have the Final Draft Writer app for iPad / iPhone and when I try to open a particular script, it s

I have the Final Draft Writer app for iPad / iPhone and when I try to open a particular script, it says it isn't a compatible .FDX file.

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Question
I have the Final Draft Writer app for iPad / iPhone and when I try to open a particular script, it says it isn't a compatible .FDX file.

Answer

The file may have become damaged. Please open a chat or email ticket with a technician and we may be able to repair it.

To retrieve the file:

  1. Plug your iPad / iPhone into a computer that is running iTunes;
  2. Click the device indicator in the upper left of iTunes. The device's various contents and settings will be displayed;
  3. Click Apps;
  4. Scroll all the way down to File Sharing and click on the FD Writer;
  5. All .FDX files stored on the device will be displayed;
  6. Find your script file on that list and drag it to the Desktop.

When you open a chat or email ticket, the technician will request the file.


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Article Details
Views: 3213 Created on: Jan 21, 2014
Date Updated: Sep 19, 2016

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