This occurs because the Final Draft application file has been moved out of the Final Draft folder on the hard drive. In almost all cases the user has moved the application file to the Desktop in an attempt to create an alias (Mac) or a shortcut (Windows). To restore the templates and the elements:
Close Final Draft and right-click or Control+click the "alias." If it doesn't say the word "alias" at the top, you've moved the application file out of the folder. Drag this application icon to the Trash, drag the Final Draft 6 or 7 folder to the Trash and reinstall the software.
Close Final Draft and right-click the "shortcut." Left-click on Properties and if you don't see a Shortcut tab, you've moved the application file out of the folder. Move it back into Local Disk C/Program Files/Final Draft 6 or 7 (assuming you installed it to its default location. If you installed it somewhere else, move the file there.)
For information on the right way to create a shortcut or alias, click HERE.
NOTE: Live support for Final Draft 7 has been discontinued. You will still be able to install, activate and use FD7 on appropriate computers but email, chat and telephone support is no longer available. Live activation assistance will be available via phone (818-789-6281) and email and chat (links on the left side of this page) until June 14, 2017.