Support Center > Knowledge Base> Article: When I install FD7.1.3 on OSX, I get an error message saying there were errors installing the softwa

When I install FD7.1.3 on OSX, I get an error message saying there were errors installing the software and that I should try installing again.

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Question
When I install FD7.1.3 on OSX, I get an error message saying there were errors installing the software and that I should try installing again.

Answer

Final Draft 7 is not supported on Mac OS X 10.12 (Sierra), 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion) or 10.7 (Lion), it's too old. If you need to run Final Draft on a computer with one of these operating systems, you will want to upgrade to FD10, which is compatible with 10.12 / 10.11 / 10.10 / 10.9.

If you''re on OS X 10.6.8 or older, this error message can be ignored. Close the error message box, launch Final Draft (Mac HD > Applications > Final Draft 7 > green Final Draft 7 icon) and the program should start without any problems.

NOTE: Live support for Final Draft 7 has been discontinued. You will still be able to install, activate and use FD7 on appropriate computers but email, chat and telephone support is no longer available. Live activation assistance is still available via phone (818-789-6281) and email and chat (links on the left side of this page).


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Article Details
Views: 5436 Created on: Dec 28, 2009
Date Updated: Mar 21, 2017
Posted in: Error Messages

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