Support Center > Knowledge Base> Article: I get an error message when I install the Amyuni PDF driver.

I get an error message when I install the Amyuni PDF driver.

Article ID: 185 Email Print
Question
I get an error message when I install the Amyuni PDF driver.

Answer

If you get an error message while installing the Amyuni PDF driver, press Control+Alt+Delete on your keyboard to bring up the Task Manager. Click the Processes tab and end the following processes:

  1. qbupdate.exe
  2. swdoctor.exe
  3. hpztsb07.exe

You'll receive a warning when ending each of these processes but doing so will do no harm to your computer and the processes will start again when you reboot. Once these processes are closed, close the Task Manager window and reopen it to make sure that these items are not back on the list.

Try installing the Amyuni PDF driver again per the steps HERE and it should work.

NOTE: All support for Final Draft 7 has been discontinued.

Applies to
FD7

Related articles...

Article Details
Views: 6231 Created on: Dec 28, 2009
Date Updated: Mar 21, 2017
Posted in: Error Messages

Poor Outstanding