Support Center > Knowledge Base> Article: When printing a Final Draft 8 script on Mac and with a Xerox printer, Final Draft crashes with this

When printing a Final Draft 8 script on Mac and with a Xerox printer, Final Draft crashes with this message: "XRPDFPREFILTER FAILED."

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Question
When printing a Final Draft 8 script on Mac and with a Xerox printer, Final Draft crashes with this message: "XRPDFPREFILTER FAILED."

Answer

This was an issue in the Xerox printer driver. Xerox has issued an updated driver that should eliminate this problem.

The new driver is available HERE.

IMPORTANT: Live technical support (phone, chat, email) for Final Draft 8 will end on December 31, 2017. You will still be able to find information and solutions in this knowledge base, in the online troubleshooter and in the FD8 User Guide.


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Article Details
Views: 4820 Created on: Apr 09, 2012
Date Updated: Oct 03, 2017

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