Support Center > Knowledge Base> Article: When printing a Final Draft 8 script on Mac and with a Xerox printer, Final Draft crashes with this

When printing a Final Draft 8 script on Mac and with a Xerox printer, Final Draft crashes with this message: "XRPDFPREFILTER FAILED."

Article ID: 16602 Email Print
Question
When printing a Final Draft 8 script on Mac and with a Xerox printer, Final Draft crashes with this message: "XRPDFPREFILTER FAILED."

Answer

This was an issue in the Xerox printer driver. Xerox has issued an updated driver that should eliminate this problem.

The new driver is available HERE.

IMPORTANT: Live technical support (phone, chat, email) for Final Draft 8 has been discontinued. You will still be able to find information and solutions in this knowledge base and in the FD8 User Guide.


Related articles...

Article Details
Views: 6056 Created on: Apr 09, 2012
Date Updated: Dec 29, 2017

Poor Outstanding