Support Center > Knowledge Base> Article: Final Draft 8 on Mac OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks),10.8 (Mountain Lion

Final Draft 8 on Mac OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks),10.8 (Mountain Lion) or 10.7 (Lion) or quits unexpectedly or throws an "Incorrect Permissions" or other error when I try to install, open or activate.

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Question
Final Draft 8 on Mac OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks),10.8 (Mountain Lion) or 10.7 (Lion) or quits unexpectedly or throws an "Incorrect Permissions" or other error when I try to install, open or activate.

Answer

This can occur when you are running an outdated version of Final Draft 8. The remedy is to download and install the current version, 8.0.3.1. It will overwrite your existing installation and once it's on board you should be able to open, activate and run Final Draft without further problems.

The free 8.0.3.1 installer is available HERE.

IMPORTANT: Live technical support (phone, chat, email) for Final Draft 8 will end on December 31, 2017. You will still be able to find information and solutions in this knowledge base, in the online troubleshooter and in the FD8 User Guide.


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Article Details
Views: 30731 Created on: Nov 14, 2011
Date Updated: Oct 03, 2017
Posted in: Error Messages

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